Shipping Policy
At Lalina Bags, we are committed to delivering your order with care, precision, and reliability. Every piece is carefully prepared and checked to ensure it meets our standards before it reaches you.
Shipping Destinations
We are based in London, United Kingdom, and ship worldwide.
We offer free shipping on all UK orders, and free international shipping on orders over $150.
For all other orders, shipping costs are calculated at checkout based on your location.
Processing Time
Orders are processed within 1–2 business days
Orders placed on weekends or public holidays are processed on the next business day
During high-demand periods, processing times may be slightly extended
Once your order has been shipped, you will receive a confirmation email with your tracking details.
Estimated Delivery Times
United Kingdom: 2–5 business days
International: 7–14 business days
Delivery times may vary depending on your destination, customs processing, and courier conditions.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
Customs, Duties & Taxes
We aim to make your experience as smooth as possible, so all customs duties and import taxes are handled by us—you will not be required to pay any additional charges upon delivery.
While we are not responsible for delays once your order has been shipped, we will always do our best to assist you and support you throughout the process if any issues arise.
Please ensure your shipping details are correct at checkout, as we are unable to take responsibility for delays or issues caused by incorrect address information.
We also offer a 1-hour window after placing your order where you may request changes. If you need to make any adjustments, please email us at [email protected] within that time frame. Once an order has been shipped, we are unable to modify it.
Lost or Stolen Packages
If your package is marked as delivered but cannot be located:
Please contact the shipping carrier directly using your tracking number
We also recommend checking with neighbors or your local delivery office.
Lalina Bags is not responsible for lost or stolen packages after delivery has been confirmed.
Our Commitment
Every Lalina order is handled with care—from packaging to delivery—to ensure it arrives in perfect condition and meets your expectations.
Final Note
By placing an order with Lalina Bags, you agree to this shipping policy.